We currently offer residential cleaning in Christchurch and surrounding suburbs. If you’re unsure whether we cover your location, feel free to contact us.

Our cleaning hours are Monday to Friday, 9 AM – 3 PM.

You can book online at www.cleanershq.nz , text or call us at 0211644623, or email us at cleanershqnz@gmail.com

Yes, Cleaners HQ is fully insured for your peace of mind. While we take great care in every home we clean, our liability insurance provides coverage in the unlikely event of accidental damage. If you have any concerns, please let us know, and we’ll be happy to discuss them.

No, you don’t need to be home. Many clients provide us with a key or access code. If you prefer to be home, that’s perfectly fine too.

We specialise in residential cleaning, including general cleaning, deep cleaning, and move-in/move-out cleans.

Pricing varies based on the size of your home and the type of cleaning required. Contact us for a free estimate. Alternatively, we can offer an in-person consultation for the most accurate price.

Yes! We bring our own high-quality cleaning products and professional-grade equipment. While we primarily use eco-friendly products, some tougher jobs—such as built-up grime or water spots—may require stronger solutions to achieve the best results.

Yes, we offer both! You can book a one-time clean or schedule weekly, fortnightly, or monthly cleanings.

The time depends on the size of your home and the level of cleaning needed. We’ll provide an estimated timeframe when booking. Minimum booking time is 2 hours.

Yes, we use biodegradable, eco-friendly products that are safe for your home, family and the environment.

We love pets! Please let us know in advance if you have pets, and we’ll ensure they are comfortable during the cleaning.

We understand that plans can change. If you need to reschedule or cancel, we require at least 24 hours’ notice. Cancellations made within 24 hours of your appointment will incur a 50% cancellation fee. This helps us compensate our team for their time and schedule disruptions.

Your satisfaction is our priority. If you’re not happy with our service, let us know within 24 hours, and we’ll make it right.

We accept payments via Stripe, which is securely integrated with Xero for easy online payments and also bank transfer. You’ll receive an invoice after your cleaning, and payment can be made directly through the link provided. If you have any questions about payment options, feel free to ask! Payment is due on the day of service.